Fees & Payments Policy
Fees & Payments Policy
Types of Fees & Minimum Commitment
Paying Your Superfan Mall Fees
1. Types of Fees & Minimum Commitment
Sellers are required to pay the following types of fees:
You will be required to pay a monthly fee from the first month you open your store or after your free month(s) period.
Exhibitor Plan- $15/month after initial 2 free months
Non-Exhibitor Plan- $40/month
When you make a sale through Superfan Mall.com, you will be charged a transaction fee of 10###span#< of the price you display for each listing plus the amount you charge for shipping and gift wrapping.
Payment Processing Fees
All payment processing is done through Strip Connect and you will be required to have an account. Stripe Connect has a processing fee of 2.9% + $.30 per successful card charge, which will be deducted automatically from your payout.
By signing up for the store you are committing to 3 months, which will include free months (if
your plan includes free months).
2. Fee Avoidance
Any action by a seller to avoid paying a fee is considered fee avoidance and is strictly prohibited by Superfan Mall. This includes, for example, encouraging buyers to purchase an item in your Superfan Mall shop through another venue. A transaction initiated on Superfan Mall may not be completed off of Superfan Mall. The price stated in each listing description must be an accurate representation of the sale. Sellers may not alter the item's price after a sale for the purpose of avoiding Superfan Mall transaction fees, misrepresent the item’s location, or use another user's account without permission.
3. Paying your Superfan Mall Monthly Fee
Superfan Mall will automatically deduct all monthly fees owed from your payouts from sales.
If you do not have sales to cover your fee, you can pay it manually:
Click Refill Balance.
Enter the amount of monthly fee to be paid.
This will take you to the checkout page where you can approve the balance refill through Stripe.
You are responsible for collecting and paying any taxes associated with using and making sales through Superfan Mall’s services. You need to include all applicable taxes, including Sales Tax, in your listing price.
Please remember that Superfan Mall's fees do not include any withholding taxes that might apply in your home country. You are required to pay Superfan Mall the full amount of our fees and may not deduct any applicable withholding taxes from that amount.